ScaleupCQ FAQs: Answers to the most common questions.
ScaleupCQ FAQs for our Clients:
Remote work is the future of work, and the current COVID-19 situation is a testament of the same. Having a talented remote team means you can have the best talent on your team quickly and seamlessly, without being restricted to a geographical location.
This will allow you to create the perfect product in record time, without breaking the bank!
ScaleupCQ does not wish to replace your existing in-house team. We specialise in blending-in our Talent pool with your in house team. Our solution is not designed to replace your team. It is designed to boost the productivity and capability of your inhouse team.
Burdened by a fixed payroll structure, agencies have a limited talent pool that they are forced to use to deliver projects and attract new clients simultaneously. On the other hand, with the flexible staffing structure you get the best fit resources working dedicatedly on your project. In other words, we provide you with all the advantages of an agency, with none of the shortcomings. Read more about how we do that here.
Finding talent on a freelancing platform can be a painstaking and long process. Even after going through with it, there’s no guarantee that the resource you hire will match your expectations. At ScaleupCQ, we not only match you with the right talent, we also make sure they deliver. Read more about this here.
At ScaleupCQ, we use a 6 step hiring process that is equal parts quick and exhaustive. (i) Application Screening (ii) Looking Beyond the CV (iii) Measuring Technical Prowess (iv) Language and Personality Screening (v) Pilot Projects (vi) Continued Excellence. Read more at ScaleupCQ’s Top Talent
After the project request is sent, ScaleupCQ finds profiles of experts that are a great fit for your project — and, more importantly, we match you with experts that are ready to start work in the next week or two. Instead of going to dozens of agencies and spending your personal time on vetting them and their experts, doing interviews, and negotiating contracts and pricing, you can get all these steps taken care of by us in a single day.
You can see CVs and portfolios and interview handpicked experts before engaging with software houses that employ them. Clients can hire an expert and commence work significantly quicker than traditional outsourcing, where it typically takes 3-4 weeks to launch work on a project.
Yes! Once we go into the project details, we will create the dynamic team and introduce you to them.
- Engagement And Community Building- We organise a virtual evening party every month where our talent pool gets together. The activity is designed to promote conversation amongst different experts within our talent pool and ultimately help us create a community of our own.
- Motivation- We have group mentors for our team who constantly boost the morale of our team by consulting them personally as well as in group. However, we know that mere words aren’t enough to motivate that’s why we have developed comprehensive performance-based incentive plans, along with a very lucrative rewards system.
- Discipline- ScaleupCQ has worked hard to develop agile processes and acquire communication tools like Slack, Asana, and Confluence that ensure discipline within our teams.
We do this to protect our interests from headhunters that may abuse our platform to contact experts from our talent pool. Don’t worry, we share detailed CVs with our clients after they have spoken to a ScaleupAlly team member.
At ScaleupCQ, we customise our solution to your exact needs and we can definitely help you with hiring the right full time resource for your team. Simply tell us about your requirement and well will come through.
This doesn’t just apply to hiring a full time talent. We can also help with hiring part time talent, a specific number of full/part time resources (with specific individual skill sets), or even an extension for your inhouse team. If we forgot to mention what you’re looking for, please drop us an email.
ScaleupCQ does the Project Management of all the projects. Project Manager and Customer Success Manager from ScaleupCQ comes as a free perk for every client and act as an account managers for your project. Your customer success manager facilitates communication between parties, takes care of legal and financial functions of the project, and makes sure all parties work harmoniously.
At ScaleupCQ, we take deadlines very seriously. We use agile methodology and break down our projects into smaller sprints. Then, we hold regular scrum meetings to keep everyone updated and accountable during the project.
For resources that are billed on an hourly basis, clients can access their hourly tracking data and instantly raise concerns if tasks are taking more time than expected. For clients that are billed for a complete project, it is our guarantee that the project will be delivered on time.
We work hard to ensure such situations don’t occur. However, if in an exceptional case such a challenge does present itself, we are prepared to handle it. We will pull out a replacement for the resource from our talent pool within 24 hours. Moreover, we use tools like Bitbucket where daily work and code repo is stored. Using this information, the replacement resource can immediately pick up from where the previous resource left off.
ScaleupCQ also ensures such a mishap has no influence over your day-to-day project deliverables.
We enter into a contract agreement and NDA with every member of the talent network. Through these agreements, ScaleupCQ obtains exclusive ownership of the work created by the ScaleupCQ talent that works with you. We then provide you with the intellectual property for the work that the ScaleupCQ talent creates for you under our client agreement
We never reveal any confidential information to our dev teams unless you, the client, have approved it first. In addition, we always offer our clients the option of us signing a mutual non-disclosure agreement (NDA), prior to them sharing any information with us.
ScaleupCQ charges you based on a number of factors. This includes complexity of the project, the number of resources you are sourcing from us, the duration and technological requirements of your project, and the billing model you choose (hourly/project-basis).
At ScaleupCQ, privacy protection is taken very seriously and we work tirelessly to ensure your personal details are safe. These are only shared with a client when they need to review our services.
The medium and timeframe is based on mutual discussion. As a general rule, we release the payment fortnightly via NEFT or Transferwise.
ScaleupCQ has a comprehensive set of tools that track work hours of our resources. We do this to avoid any confusions associated with the billing process. You are free to do the same for verification your own purposes, but we don’t think it’s a necessity. We do this only for hourly clients. For project to project basis, we do not track it.
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